What is “Normal Work”? Getting the Most from Accident Reports

This is the third of a three-part blog series by Jody Jahn, PhD, that addresses how we learn about complex hazards. Each of these three posts focus on a different facet of learning. (To see the first post:  How "Oh Sh*t" Moments Can Make You a Better Firefighter ; and second post: “See Something, Say Something" … Continue reading What is “Normal Work”? Getting the Most from Accident Reports